Leading Multi-Generations

Multi-generational workplace is a significant asset, but might be also a challenge to manage. The primary goal of the programme was to enhance leadership competencies for managing, directing, and engaging high-performing teams drawn from different generations. VIVACOM’s workforce is enriched by four generations – Baby Boomers (BB), Generation X, Generation Y (Millennials), and Generation Z. The key objectives were to:

• Strengthen skills to overcome communication barriers arising from generational differences.
• Improve the recognition of the unique characteristics of each generation.
• Develop leadership approaches that enhance understanding and trust among team members.
• Affirm the leader’s role as the driving force behind synergy in multi-generational teams.

Target audience:
The programme was aimed at an extensive group of several levels middle managers and leaders at VIVACOM – those currently managing multi-generational teams as well as those expected to integrate members from the newest generation entering the labour market.

The programme design is blended learning and diverse training experiences to ensure participant engagement and maximum practical applicability of the outcomes:

• Storification: an animated training series that showcases the distinctive traits of each generation and the challenges in bridging the gaps between them, alongside leadership approaches for maximising team effectiveness.
• Digital content for self-paced learning.
• Practical tasks for the direct application of key models from the programme in participants’ everyday work.
• Facilitated sessions in both online and offline formats, incorporating discussions, role-playing, and experience sharing, with real-time guidance from facilitators.